Returns & Exchanges
At Knickerbocker, we want you to be fully satisfied with your purchase. We offer returns or exchanges on all unworn and unwashed items within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the return slip is included inside.
Label and Ship
Download and print your prepaid shipping label, affix it to the outside of your box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing